Orders typically ship within 1–3 business days. Delivery times vary based on your location but usually fall within 5–7 business days for U.S. orders.

We accept returns within 30 days of delivery on unused and uninstalled products. Please see our full return policy for details.

If your order hasn’t shipped yet, contact us immediately at support@solarpoolwarehouse.com. We’ll do our best to update the address before dispatch.

Once your order ships, you’ll receive a tracking number by email. You can also log into your account on our site to view order status and tracking updates.

Absolutely. Our support team is available via email or phone to help with product questions, setup guidance, and troubleshooting. We also offer video tutorials and manuals for many products.

Please contact us as soon as possible. If your order hasn’t shipped, we’ll update the address. If it has already shipped, we’ll help you coordinate with the carrier or find a resolution.

At the moment, we primarily ship within the U.S. For international shipping requests, please contact us directly for a custom quote and availability.

Some larger kits may ship in multiple boxes due to size or weight, but you’ll receive tracking info for each package. We aim to ensure everything arrives around the same time.

Most of our solar panels and heating kits are designed for easy integration with standard pool systems. If you’re unsure, contact us with your current setup details, and we’ll help you choose the right solution.

Many of our kits are DIY-friendly and come with clear instructions. However, if you’re not comfortable with plumbing or roof work, we recommend hiring a licensed installer for optimal results